AD HOC PAY AS YOU GO IT SUPPORT
Pay as you go
Support is available to all customers from small businesses, with 1 employee home worker, to medium and large businesses. On this support package, if you have an issue just call and inform us of your problem and we will provide remote access online support almost immediately, or aim to have someone onsite with you within 24 hours, if your issue can not be resolved remotely. You will be updated throughout the support request with the progress of the situation. Charges for this support level are charged on an hourly rate, agreed with you in advance, subject to a 1 hour minimum charge.
Business Software Support
Be it bespoke business software or an off the shelf software package we can support this. Instant Remote Online Support We can liaise directly with manufacturers, developers and software houses, speak with their support teams to resolve most any issue. If the issue you are experiencing is on a bespoke tailor made piece of software designed specifically for your business we have top level developers who can assist to get you up and running fast.
Our engineers will fix your Devices online and will help you improve the performance of your computer by optimising it and then, by keeping necessary applications regularly updated. This will help your computer systems run like new all the time, in the same way a regularly maintained vehicle does. Regular computer maintenance removes viruses and spyware, ensuring that your computer resources are utilised by essential, safe programs.
New Computer Setup / Upgrade
Have you bought a new computer? Our online technical support team will help you to transfer your existing files, personal settings, and system preferences (bookmarks, saved passwords, etc.) to your new system with ease. Additionally, our engineers will install essential security software to keep your computers up to date and secure.
Help connecting peripheral devices to your computers
Peripheral devices such as printers, scanners, iPhones/Smart phones, and cameras that you use with your systems inevitably seem to fail when you really need them.